Troubleshooting Guidelines for iOS SDK Banner Advertising Frequently Asked Questions

1. Advertisement loading exception

1.1 Advertisement is not filled or loaded with errors

Please refer to Instructions on the problem of no filling in advertisements

1.2 Advertising no callback problem

1.2.1 Confirm whether the listening object is configured

• Developers are asked to check whether there is advertising in the code Delegate is loaded and set up, and parameters need to be passed separately for each advertising space;

1.2.2 Check whether the integration is correct

• Recheck the integration document: SDK configuration, and confirm the downloaded SDK compressed package Whether all the files in the project have been introduced into the project, you can call the integration detection API to check the integration of the advertising platform

Troubleshoot each advertising platform one by one. Determine whether it is a problem with a certain advertising platform or all advertising platforms:

• If there is no callback on an advertising platform:
• If there is only a callback for loading results and no subsequent callbacks such as display
• Please develop Check whether the load in the code is called in the callback of close. Some advertising platforms do not support calling load in the callback before close, which will cause the problem of no callback. A typical example is Sigmob.
• Developers please check Third-party advertising platform error codes, if no solution is found in the document, developers are asked to use the Debugger mode in our document to test in their own projects.
• If only one callback is missing, please use another test machine to test to see if the same situation exists

2. Advertisement show exception

2.1 About banner size Settings

Refer to the Banner integration documentation to check the size of the call pass and the size of the background configuration. In order to achieve the best display effect, we suggest that in the background of topon, the size Settings of all advertising sources in the same banner AD space should be as consistent as possible or the difference should be as small as possible (for example, it is best to avoid the big difference of one height is 90 and the other is 260).

2.2 About Automatically Refreshing Banners

TopOn background provides the configuration item of automatic periodic refresh. To avoid the conflict between this configuration and the advertising platform, please ensure that the automatic refresh option of advertising space on the advertising platform is turned off. Otherwise, display data anomalies may occur.