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Error Codes

💡Tips: It's recommended to obtain all error information using AdError#getFullErrorInfo().

"code[ " + code + " ],desc[ " + desc + " ],
platformCode[ " + platformCode + " ],
platformMSG[ " + platformMSG + " ]"

code: the error code from the TopOn
desc: the error message from the TopOn
platformCode: the error code from the Network
platformMsg: the error message from the Network

 

1.TopOn Error Codes

Code Description
10001
  1. Please check the App ID and App Key passed in during the initialization of the TopOn SDK.
  2. Please check the Placement ID that was passed in when calling the load().
10003
10004
3001
3002
9999 1. Please check your network connection.
2. Error message: "chain validation failed". Please check if the system time on the test device has been altered.
9992 Please check if the FORBIDDEN level has been set.
2001 Ad loading timed out. Please check your network and try again.
2003 This placement has reached its display limit. Please check if a display frequency cap has been set for the placement in the TopOn dashboard.
4001 The network return ad empty. You can obtain all the error information by using AdError#getFullErrorInfo(). Refer to the network official documentation for relevant information using the platformCode and platformMsg.
4004 This placement has not been added with an ad source in the TopOn dashboard. Please add an ad source and try again.

 

 

2. Network Error Codes

💡Tips: To better understand the error codes that various ad networks return, see the error documentation pages published by those networks:

 AdMob ● Meta Mintegral Pangle
 Huawei AppLovin Unity Ads Digital Turbine(Fyber)
Chartboost ironSource  Liftoff(Vungle)  InMobi
Ogury Maio Nend Yandex
Bigo      

 

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Last modified: 2025-05-30Powered by